COMPANY, created this website for the sole purpose of servicing its customers. The website www.secretherbs.gr is simple and user-friendly while being designed to meet the specific needs of each user. In order to achieve your best service, it is important for you, our customer, to understand that you must provide us with specific information regarding the handling of your order and which are preserved by us.
This Privacy Statement and the Terms and Conditions attached thereto describe the method of collecting data from the website www.secretherbs.gr, the use of this data by us and the terms and conditions of use of this website. This Privacy Statement refers only to your personal data that you provide to us during your orders on this website.
The information provided voluntarily by the users of the mentioned web site is used by www.secretherbs.gr for its users to have direct and effective contact with the store, to provide them with answers to specific questions that pose and finally to be served and to execute their orders. The information that www.secretherbs.gr collects through the website is designed to measure its number of traffic, to define customer requirements for more products and to facilitate transactions with the company. Www.secretherbs.gr does not distribute to any other organization or affiliate that is not affiliated with the store, e-mail addresses, or any other information related to its users and customers.
Www.secretherbs.gr designed its website so that its users can visit it without having to reveal their identity unless they wish. Visitors to our site are asked to provide us with their personal data only if they want to order a product (s), subscribe to our website and / or send email to www.secretherbs.gr.
USE OF THE INFORMATION
Www.secretherbs.gr collects four types of information about users: (1) items the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from our store , (3) data that the user gives us in contests that take place from time to time, (4) data that the user gives us when connecting through another platform (ios, android, Facebook, Google). When completing any order form on our website, you will be asked for the name, address, postal code of your area, your e-mail address, your phone number, credit card details, and the payment method of the order. In addition, you may be asked for more specific information, such as an order-to-ship delivery, pricing information, or details of a bid you have requested. Www.secretherbs.gr makes use of the information you provide to us during the electronic submission of the form to contact you about (i) the delivery of the order to your site, (ii) to confirm and identify the customer in (iii) for new or alternative products offered by www.secretherbs.gr, (iv) special offers of www.secretherbs.gr, (v) receipt of gifts after a competition draw. You have the option to choose whether or not to receive such communications from www.secretherbs.gr by sending your request via e-mail to firstname.lastname@example.org
Access to Information.Every order processing requires the collection of personal information, for delivery or booking of an order. Also, the use of a credit card, the debit of which requires identification of legally identifiable data, is guaranteed in the first and only time. Any supporting documentation and document certifying and declaring the identity of the customer remains strictly confidential and is only checked by the relevant responsible department of www.secretherbs.gr. Your submission of your personal data means that you consent to such data being used by the employees of www.secretherbs.gr for the reasons outlined above. Www.secretherbs.gr requires its employees and website maintainers to provide their clients with the security level mentioned in this Privacy Statement. In no other case www.secretherbs.gr can share with others your personal information without your prior consent, unless this is required by the lawful way. Please be aware that under certain conditions permitted or required by law or judgment, the collection, use and disclosure of your personal data collected online without your prior consent (for example, in case of a court decision).
CORRECTION, MODIFICATION OR DELETION OF INFORMATION
www.secretherbs.gr allows its users to correct, change, supplement, or delete data and information submitted to our online store. If you choose to delete information, www.secretherbs.gr will act to delete this information from its files directly. For user protection and security, www.secretherbs.gr will try to make sure that the person who makes the changes is actually the same person as the user. In order to access, change or delete your personal data, to report problems with the operation of the website or to make any inquiries, please contact www.secretherbs.gr by phone or via e-mail at info @ secretherbs.gr. The change or correction of your personal data can also be done through the registration page of www.secretherbs.gr. Please note that we will do our utmost to protect your personal data, but protecting your password on our website is also up to you.
www.secretherbs.gr is committed to ensuring the security and integrity of the data it collects on its website users. Www.secretherbs.gr has adopted procedures that protect the personal data that users submit to their website or provide them by any other means (eg by telephone). These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and change or destruction. They also help to verify that these items are accurate and are used correctly. Your connection to this is secure because it uses Secure Socket Layer (SSL) technology. SSL technology is based on a key code for encrypting data before sending it over (SSL) connection. The security check between the data and the Server is based on the unique key code ensuring full communication. Netscape Navigator, Internet Explorer, Mozilla Firefox, Opera, and Safari browsers support the SSL protocol and are suggested to use them to link to the website www.secretherbs.gr.
ACCEPTANCE OF THE SECURITY PROCESS PROTECTION APPLICABLE TO SECRETHERBS.GR
If you use this website you accept and consent to this Privacy Statement as well as to the terms and conditions of use of the site communicated through it.
CANCELLATION & RETURN POLICY
According to the current provisions, in case you trade as a consumer, you can withdraw from the purchase contract at any time within 14 calendar days from the date of delivery.
You can prove the exercise of the right of withdrawal by any of the means provided by law, and in any case it will be considered that you have legally exercised this right if you have proof of return or shipment of products to us.
Your right to withdraw from a contract only applies to products that are returned in exactly the same condition in which you received them. Please return each product using its original packaging. You must also include with the returned product all the boxes, the product labels, any accompanying forms and wrappers. You will not be entitled to any compensation if the product is opened or used after opening or damaged. Therefore, you need to take proper care of the products that are in your possession.
You can return any product to our store at 77 Kyprou Street, Argyroupoli 16451 through a courier company that cooperates with our store so that the cost of returning the products is cheaper for you. In any case, you will be charged with the shipping costs for both the return and the shipment of the new replaced products that we will send you.
Please note that if you wish to return the goods to us by your own means, we have the right to charge you for any direct costs that we may incur in order to receive the products in this way.
We will examine the returned product in detail and inform you if you are entitled to a refund or which will be made either by counterfeit if you have paid for the product by credit / debit card or by depositing the amount in a bank account which you will indicate to us within 10 calendar days from the day you notified us of the withdrawal.
If you have other questions, please contact us via our online return contact form or at 2114097948 or at our email email@example.com.
In case you consider that the product you ordered does not comply with the terms of the contract at the time of delivery, you should contact us immediately through our online contact form, describing in detail the product and its defect. Alternatively you can contact us by phone at 2114097948 and we will give you instructions for further actions.